"I just wanted to take a minute to thank Dave and Tom and the rest of your team at Westshore for their efforts in repairing my roof. I know it was a small job, but it is my house and it’s all I can do to keep a non-leaky roof over my family’s head. After I explained my situation to Paul at the home show at the Santa Clara Convention Center, he promised that he would have someone take a look and see what could be done. My current roof is only 8 years old and it’s been leaking for the past 3 years. I’ve been trying to get the original roofing company to fix their lack of workmanship that was supposed to be warranted for 10 years, since the first leak was found. They’ve refused to come out unless I pay $350.00 up front. I’ve had trouble with these people from the minute they were on my roof. I couldn’t get any company that I called in the phone book to even talk to me let alone give me an estimate. However, Westshore has come to save the day. Dave came out and found a way to apply the IB to my roof and make it work. He is approachable and answered all of my questions without being condescending. If he was going to be late, Dave called to let me know. Until now I’d never had any contractor call to let me know they were going to be late. They usually just showed up when it pleased them. You really understand the concept of customer service and I thank you for that. And since it’s been pouring rain most of the morning and no leaks have been found I’d say Dave did a pretty good job. Thank you again."
"Thanks for a job well done. Your crew did an excellent job. They cleaned up so nicely and were very professional. It looks great. Thanks again."
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